TERMS & CONDITIONS
Welcome to the www.easybuyafrica.com (the “Site”). Easybuyafrica is a business name/trade name registered under Added Value Limited. These terms and conditions (“Terms and conditions”) apply to this Site. For purpose of this website “we”, “us” and “our” all refer to www.easybuyafrica.com and “you” means our customer or potential customer for products (and “your” will be construed accordingly).
ACCEPTANCE OF OUR TERMS
This Agreement represent the Terms and conditions for using this service. If you do not agree to these, you may not use this Website. You are permitted to use our Website solely on the basis of these Terms and Conditions. We reserve the right, at our discretion, to update and/or revise these Terms and Conditions. Please check periodically for changes. Your continued use of the Site following the posting of changes to these Terms and Conditions of the use constitute your acceptance of those changes.
APPOINTMENT OF ADDED VALUE LIMITED AS THE AGENT:
By accepting these Terms and Conditions you appoint Added Value Limited to act as your agent to manage all export, import and customs clearance procedures and to ensure customs duties and taxes are paid to the relevant customs and tax authorities
Easybuyafrica provides services enabling you to shop online from sellers' websites in another country and have products delivered to you; Easybuyafrica does not sell the products to you. You are solely responsible for selecting and ordering the products from the seller. Easybuyafrica makes no representations, warranties or guarantees regarding the quality or suitability of the products you order. You are solely responsible for any customized specifications of your desired product(s)like (Color, size..etc.) or any other modifications applied upon your choice while making the order. All orders are placed within 2 business days after the payment has been received. If you have ordered a product and there is an unusual delay in receiving notification from Easybuyafrica that there is a package waiting for you, you should contact Customer Service and give them your order number, your item(s) may be delayed due to the need of inspections/approvals by the Tanzanian authorities, this may take up to 10 business days before getting your order ready for Delivery. All Facebook page (facebook.com/Easybuyafrica) calculations/quotations or any other means that are affiliated with us are just estimates & not final, final prices only appear after the order status changes to pending.
Domestic or International taxes, duties and other charges are to be borne (paid) by you, these are mandatory and a responsibility of Easybuyafrica. Custom fees & sales tax are ratio of the total online price of your product which is online price plus domestic shipping/taxes; those fees are charged by the Tanzanian authorities. All orders are personal orders, thus order owner must provide his own national identification card so Easybuyafrica will be able to act as a personal broker for importing goods on your behalf
ORDER ACCEPTANCE AND PRICING:
Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verification or information, including but not limited to phone number and address, before we accept the order. We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the website. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your debit/credit card charged.
Coupons/offers may not combine with any other offers/coupons, Coupons are not redeemable for cash and are redeemable for one time & one purchase only.E-mail notices or notices on the Easybuyafrica Facebook Page will be the primary method by which we will communicate. We will send notices and any other pertinent information to you at the e-mail address you supply when you open your Easybuyafrica account or have subsequently updated. You can send notices or other communications to Easybuyafrica using the e-mail, or phone or links on the Contact us page.
The international shipping and handling charges generated by our proprietary Total Cost Calculator are estimates only. The Total Cost Calculator's estimate may differ from the actual shipping charges which can only be determined once we have received the package at Easybuyafrica address. (a) You are responsible for payment of all actual international shipping and handling charges and. (b) Item's weight is a product of a single item weight times its quantity & it's a portion of the total order weight.
Easybuyafrica will not accept any liability for the loss, damage, delayed delivery or custom clearance for any prohibited items or nether will you be refunded the invoice and The sender of such items will be held liable in such cases (eg: Weapons, banned and prohibited items).Easybuyafrica guarantees to deliver the items in the same condition stated by the shipper.
We will store packages for you, free of charge, for a period of up to 30 days from the date of the Invoice. After 30 days, we will store packages but only for a maximum of another 30 days. There will be a storage charge of US$5.00 (or equivalent) per day, which will be payable by you at the time of requesting shipment. Any package for which you have not given us shipping instructions by the end of a total of 60 days will be deemed abandoned, and we may dispose of it in any manner permitted by law.
LOST OR DAMAGED SHIPMENTS:
In the case of loss or damage of all or part of a shipment, Easybuyafrica will refund this item in full after 81 days from the issuing date of the invoice. This should be read in conjunction with our Return Policy.
CIRCUMSTANCES BEYOND OUR CONTROL:
Easybuyafrica is not liable for any loss or damage arising out of circumstances beyond Easybuyafrica's control. These include but are not limited to: natural disasters or acts of God, for example fire, earthquake, hurricane, tornado, storm, flood, fog; plane crash or embargo; war, riot, civil commotion or industrial action; epidemics or pandemics; power cuts, communications or other utility disruptions; governmental action or inaction; any defect or characteristic related to the nature of a shipment; and damage to, or erasure of, electronic or photographic images, data or recordings due to electrical or magnetic interference.
RETURNS AND REFUNDS:
This should be read in conjunction with our Return Policy. No refunds will be given before 51 days from the issuing date of the invoice for all US based orders and 81 days from outside the US. We have no liability for any defects in any product you purchase. We do not handle communications with sellers regarding product exchanges and refund. That is your responsibility. We will, upon your request, arrange for the return delivery of item(s) ordered from the seller. Applicable return charges will apply for certain fees for each half kilogram
If a dispute arises between you and ‘Easybuyafrica’, our goal is to provide you with a neutral and cost effective means of resolving the dispute quickly. Accordingly, you and ‘Easybuyafrica’ agree that we will resolve any claim or controversy at law or equity that arises out of this Agreement or our services as we and you otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as arbitration, as alternatives to litigation.
LIMITATION OF LIABILITY:
You and seller both agree that www.easybuyafrica.com would be held free from any liability in contract, pre-contract or other representations, in tort, including, without limitation, negligence, or otherwise out of or in connection with the terms and conditions for any economic losses, such as, but not limited to profits, anticipated savings, revenues, contracts or general business; loss of goodwill or reputation; and any special or indirect losses suffered or incurred by any of the parties arising out of or in connection with the provisions of any matter under these terms and conditions. You and the seller accept that the www.easybuyafrica.com will not be responsible or liable for any loss of content or materials uploaded or transmitted through the website and accept no liability of any kind for any loss or damage from action taken or taken in reliance on material or information contained on the site. You and the seller accept that the www.easybuyafrica.com does not guarantee continuous, uninterrupted or secure access to our services, and operation of the website may be interfered with by numerous factors outside of our control. In addition, the Site and the services are provided "as is, where is" and as and when available, and to the extent permissible by law all implied warranties, conditions or other terms, whether implied by statute or otherwise, including without limitation, any terms as to skill and care or timeliness of performance, are excluded.
APPLICABLE LAW AND JURISDICTION :
These Terms and Conditions shall be interpreted and governed by the laws in force in the United Republic of Tanzania.